![]() ![]() They tell me that they'll have to send a request to the Utah location since they told me about the refund there and once they hear back from Utah location, they will let me know. Thursday comes and I directly ask for a supervisor and I wait on hold for 45 minutes and finally get someone. I ask for a supervisor, they said they'll call me within 24-48 hours. Why did they make me waste hours of my life filling out forms and emailing people just to tell me what I already knew and explained to them from the very beginning? All this to say, I understand that I didn't get the insurance, but given that all the damage to my things was solely due to defects in the vehicle, I am disappointed that they have led me on just to tell me a month later that they aren't going to help me at all.įast forward to Tuesday and they tell me they don't do refunds. Then, 15 business days later, we receive a letter saying we don't qualify for any compensation because we didn't opt in for the insurance. I mean it's one thing if my stuff got stolen, but the damage to my stuff was 100% due to their truck having holes and not being up to standard with what they claim.Īnyways they send me on this wild goose chase to submit a claim which takes foreverrrr. When I called I explained that I did not pay for the insurance, but they assured me that regardless of this, I would be eligible for compensation due to the fact that the truck was not secure. You can use its location finder to find the closest rental facility. military ID card, employer-issued photo ID, a current utility bill or a pay stub.īudget Truck Rental has over 1,600 locations in the U.S. This can be a credit/debit card, valid passport, Social Security card, U.S. On the day of your reservation, you must present your license and a second valid form of ID. ![]() To rent a Budget truck, you need a valid driver’s license and a credit or debit card. What do I need to rent a truck from Budget? If you use a debit card, the deposit amount will appear in your account as a hold. You can pay with debit at the time of the reservation and when you return the truck. Yes, Budget accepts payment by debit card. If something does go wrong, the company offers 24/7 roadside assistance.ĭoes Budget Truck Rental take debit cards? The company maintains its equipment regularly, purchases new trucks annually and retires older vehicles. All its locations perform 10-point inspections on the equipment before each rental. ![]()
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